Jump to content


Photo
- - - - -

Renewal blues


  • Please log in to reply
8 replies to this topic

#1 rijklau

rijklau

    New User

  • *A:M User*
  • Pip
  • 31 posts
  • - - - -

Posted 16 September 2017 - 09:51 PM

Thanks to Rodney, I was able to enjoy A:M once more for a year. My subscription ended a month ago and I hope to get a permanent version. I contacted sales, and after a while ;-) sales contact me and offered to send me an invoice for the upgrade. I gladly accepted the offer and waited for the invoice, and waited, and waited. Send some more emails, no reply. And waited and waited. :-(

 

At this moment as I am typing, no A:M for my projects.

 

Yes, I am ranting.

 

Rijk



#2 robcat2075

robcat2075

    occasional smarty-pants

  • Hash Fellow
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 23430 posts
  • Robert Holmén
  • *Moderator*
  • Dallas, Texas
  • other
  • Windows
  • Programmer:NO

Posted 17 September 2017 - 09:31 AM

I don't know about the delay but I'll just say that the subscription plan won't leave you behind on updates.


Robert Holmén
------

Got an A:M question? Come to Live Answer Time.   Saturdays, Noon CDT

 

My tutorials All my most beloved tutorials in one convenient location. Except for the ones I've forgotten about.
 
Enter the 2017 Summer Memories Image Contest

this is only a ... my gallery of A:M tests

87,848 pushed!: the #1 heavy push on Youtube

Big thanks to... Roger (again!), Shelton (it's huge!), NancyGormezano, Roger, cribbidaj, thefreshestever, Tom, Dalemation, Simon Edmondson, thejobe, Rob_T (2 more x), agep (again!), itsjustme, jason1025(+1), dblhelix (+1),markw, Roger (3x!), mouseman (x 2!), Xtaz, agep, Gerry, thefreshestever, dblhelix (twice!), jason1025, Luuk Steitner, PDM, Rob_T and Dhar!


#3 rijklau

rijklau

    New User

  • *A:M User*
  • Pip
  • 31 posts
  • - - - -

Posted 17 September 2017 - 04:14 PM

I don't know about the delay but I'll just say that the subscription plan won't leave you behind on updates.

 

Well, a month without A:M...



#4 rijklau

rijklau

    New User

  • *A:M User*
  • Pip
  • 31 posts
  • - - - -

Posted 21 September 2017 - 08:09 AM

Okay, still no word from anyone. Thanks again Rodney. Probably wasted your "gift". No more work done with A:M...



#5 robcat2075

robcat2075

    occasional smarty-pants

  • Hash Fellow
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 23430 posts
  • Robert Holmén
  • *Moderator*
  • Dallas, Texas
  • other
  • Windows
  • Programmer:NO

Posted 21 September 2017 - 08:50 AM

You did buy the subscription and you don't have an activation code? I'm not clear which you want.


Robert Holmén
------

Got an A:M question? Come to Live Answer Time.   Saturdays, Noon CDT

 

My tutorials All my most beloved tutorials in one convenient location. Except for the ones I've forgotten about.
 
Enter the 2017 Summer Memories Image Contest

this is only a ... my gallery of A:M tests

87,848 pushed!: the #1 heavy push on Youtube

Big thanks to... Roger (again!), Shelton (it's huge!), NancyGormezano, Roger, cribbidaj, thefreshestever, Tom, Dalemation, Simon Edmondson, thejobe, Rob_T (2 more x), agep (again!), itsjustme, jason1025(+1), dblhelix (+1),markw, Roger (3x!), mouseman (x 2!), Xtaz, agep, Gerry, thefreshestever, dblhelix (twice!), jason1025, Luuk Steitner, PDM, Rob_T and Dhar!


#6 largento

largento

    Animated Puppet Parodist

  • Hash Fellow
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 3605 posts
  • Mark R. Largent
  • Dallas, Texas
  • current
  • Macintosh
  • Programmer:NO
  • Contests Won:*

Posted 21 September 2017 - 09:03 AM

Can you purchase it directly from the online store?

 

http://www.hash.com/...&products_id=22



#7 rijklau

rijklau

    New User

  • *A:M User*
  • Pip
  • 31 posts
  • - - - -

Posted 21 September 2017 - 06:42 PM

Can you purchase it directly from the online store?

 

http://www.hash.com/...&products_id=22

 

Customer service offered to send me an upgrade invoice to upgrade my now expired yearly subscription to full non-expire version, around three weeks ago. Never heard from them since.



#8 Fuchur

Fuchur

    PatchWorker

  • Hash Fellow
  • PipPipPipPipPipPipPipPipPipPipPipPipPipPip
  • 4922 posts
  • Gerald Zum Gahr
  • Karlsruhe, Germany
  • current
  • Windows

Posted 21 September 2017 - 11:57 PM

That means, you want to pay by money transfer and didn't hear back from them?

I'll ask Jason about it.

 

Best regards

*Fuchur*


"I know, that I don't know."
See my projects, tutorials, reviews and join the German Animation:Master-Community at
www.PatchWork3d.de

Name: Gerald Zum Gahr, alias Fuchur
What stands "Fuchur" for?

Do want to see my favorite A:M-images?
Best of A:M collected by Gerald Zum Gahr

Searching for a *.X-Exporter(DirectX) or a *.dts-Exporter(Torque) for A:M?
Exporter Page

And how can I export to *.FBX-files or other 3d- / game-engines?
FBX-Pipeline to Unity3d / DirectX-Pipeline to Quest3d

Need more converters? *.obj OBJ), *.lwo , *.act or *.dxf ?
Arthur Walaseks' Exporters

Searching for great and free plugins?
www.sgross.com by Steffen Gross

You are searching for tutorials? More video- and text-tutorials can be found here:
Tutorial section of PW3d

You want to make your own video tutorial?
Recommended Tools and Step By Step Instructions

"R M B" stands for "Right Mouse Button"!

#9 rijklau

rijklau

    New User

  • *A:M User*
  • Pip
  • 31 posts
  • - - - -

Posted 22 September 2017 - 07:53 AM

That means, you want to pay by money transfer and didn't hear back from them?

I'll ask Jason about it.

 

Best regards

*Fuchur*

PayPal invoice actually.






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users