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Upgraded to Windows 10 - now my v18 subscription no longer works


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I upgraded to Windows 10. Now when I click on the 64 bit icon for Animation Master to run it, it tells me I am running a wrong host in a message box and that's it.

 

Anyone else encounter this? What can I do? I literally paid barely a month ago and now I cannot use Animation Master!

 

Mike

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Hi Mike,

 

please write to support@hash.com.

 

It is very likely that your hostid (a unique number for your PC) has changed with that update somehow.

They will tell you what to do. (don't worry, A:M you subscription is not lost... it just has to be rewritten)

 

See you

*Fuchur*

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  • 1 year later...

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