so my computer recently died and i lost everything on it and i've been trying to reactivate my AM but im having issues with it i have my original install file and my original activation key but it wont let me use that key to activate my AM any ideas?

Contact Jason at support

jason at hash dot com

or support at hash dot com

i emailed both of them just waiting for a reply now its killin me im going on 3 days since i first contacted support i wish i could just get a new activation key

Hash has been out on the road again (I believe). In the mean time, to save time, there is a procedure to follow:

hello,

It's good to see it's working. I sent you a few emails about this. but it looks like eathlink was blocking them(i just got the bounce) i have a email into them to see. Why.

Just incase this happens again i will post the steps we would send. But if your CPU looses it's clock time or you have to flash your bios. Make sure your clock is reset before you start A:M.

First download:
ftp://ftp.hash.com/pub/misc/rlmhostid.zip

unzip that file to your desktop.

For windows XP/Vista

Go to Start Menu > Run > type ‘cmd’ without quotes [enter]. In the window type ‘cd desktop’ with out quotes [enter]

Now type ‘rlmhostid.exe’ with out quotes. You will get ‘Hostid of this machine:’ Right click on the last number and select mark highlight all of the code after ‘Hostid of this machine:’ and email that to me and I will send you a new .lic file.

Cheers

oh i shit i messed up jason had me do the same thing and i tryed to get that command to work without the file lol wow i was in a rush =p....but yeah i should probably do that and email him that hostid if its different from what you get when you do /ipconfig all