Run time errors on cd version

won't load

Steve

Same error on the subscription version as well.

I just loaded it and used it fine ,pc web
edit many thank's guys

Post Your logfiles

Logfiles???

INSTALL.LOG

Running Win7 64bit

Cheers

No , I mean master.log . This file is located in the program directory

Loads ok here, pc cd version.

mine's subscription mac version and it loaded fine for me, didn't even have to do the permissions thing like with the other version

Sorry - no Master.log file in the Hash v15 folder. Anyone with a 64bit system get this version running? It obviously crashes out before it can eve write a log file.....

Works for me on Vista 64 bit. Master.log here too.

The error I get is:

Microsoft Visual C++ Runtime Library:
This application has requested the Runtime to terminate it in an unusual way.

Note that I have MS Visual C++ Express installed (along with VB Express). I can reinstall 15j and 15j works just fine....

OK I tried installing it in its own folder - no Master.lic file. It just crashes without doing anything else.....

Cheers

David,
I got a similar error upon first install.

The installer was set to install files into the v15.0 directory.**
I reinstalled (changing the directory location to my previous location of 'v15.0 j' ) and A:M started up on the next try.

Note: For the plus versions I generally do not create a new directory as the plus usually indicates a fix that makes the previous install obsolete.


**Before I manually changed the location on reinstall, it looked like it was pointed for a v15 folder -inside- my v15.0 j directory. I'm not sure what it was exactly but I remember thinking it looked odd.

I've tried installing into the existing directory, into a new directory both subscription and CD versions and I get the same error in all cases. I should point out that I do not get the error on my other Win7 Laptop - but it is a 32bit version not 64bit....

Cheers

Windows XP 64

Error statement.

Steve

LOL @ your wallpaper

Well, it works here on my creaky old 32 bit Win 2K machine.

Who is having the problem with the runtime error , should try to create a empty file named "master.log" in the A:M program directory .
(if You don't specify another location at "C:\Program Files\Hash Inc\V15.0\")

Please let me know , if this has helped .

That fixed it - just creating the master.log file that is

Cheers

Fixed it for me as well.

Is there also a fix , so I can start with the Simbiont2.atx in as well?

At the moment it quits , when it`s in.

I believe A:M just installs the Simbiont2.atx file. (Its there in my v15.0j folder and is working)
If you dragged and dropped another file over perhaps you overwrote something you weren't suppose to?

Simbiont needs also the VC80 CRT , which isn't included in the A:M installer .
If this runtime is not installed, You can download and install it from
http://www.microsoft.com/downloads/details...;displaylang=en

This should help .

I installed it, but AM still doesn`t start with it.

Any other ideas?

Screenshot and logfile

Update
Is in Your A:M directory a folder Darktree with some dll's in it ?

the 15 folder is freshly installed
but I have versions 12,13,14 still installed on this computer.

Do you mean by A:M directory to look into these as well?

Report all that you see and let Steffan interpret it.

Cheers

You may have several versions of A:M installed but the folder that your V15 is in should look like this

Click to view attachment

i uploaded the new update. I just did not post it since it's a small patch.

http://www.hash.com/updates.htm

>Screenshot and logfile

Update
Is in Your A:M directory a folder Darktree with some dll's in it ?


<the darktreefolder is there and looking exactly like Roberts screenshot.

AM just quits on startup. Doesn`t happen with the version installed from the CD.

Are these the logfiles you have been asking for?

Please open a bugreport , than I can write in german , makes my life easier :-)